Pro Tip: Develop Remote Coaching Excellence Through Technology
Ever notice how clients who train remotely are often the first to drop off? Creating that "in-person feel" when you're miles apart isn't just nice to have—it's essential for client retention and results.
The coaches who thrive in today's fitness landscape are those who can deliver exceptional experiences regardless of physical location—and CoachRx gives you the structure to do exactly that.
What It Is:
High-touch remote coaching is a systematic approach to client communication that creates consistency, builds trust, and delivers personalized feedback—even when you can't be physically present. At its core, it's about creating structured touchpoints that make clients feel seen, supported, and successful through three key components:
Daily Workout Feedback - Simple acknowledgments that you're monitoring progress
Weekly Check-In Systems - Structured questionnaires to spot potential issues early
Monthly Consultations - Deeper conversations to maintain the coaching relationship
How to Use It:
Let me walk you through implementing this system in CoachRx:
Step 1: Set Up Your Touchpoint System
Navigate to your Organization settings where you'll find the Touchpoints feature
Set your baseline touchpoint goal (I recommend at least 1-2 per client per week)
Create a consistent schedule for checking client workouts (e.g., morning clients before lunch)
**Coach tip: You don't need to write novels! Even simple emoji reactions to completed workouts count as touchpoints. The key is consistency, not length.
Step 2: Leverage Video Messaging
Use the Loom integration in four key ways:
Exercise demonstrations for new movements
Movement feedback on client videos
Personalized responses to weekly check-ins
Workout overview videos in your coach's notes
Step 3: Create Supportive Educational Resources
Add educational documents to your Index section
Create client guides for common questions and issues
Set clear communication expectations and "office hours"
Why It Matters:
This system doesn't just improve the client experience—it transforms your business. When you master remote coaching:
You can work with ideal clients regardless of geography
Your business isn't dependent on local market conditions
You can scale without requiring more physical presence
You differentiate yourself in an increasingly saturated market
As James FitzGerald often emphasizes, coaching is about relationship-building first, programming second. These systematic touchpoints are what bridge the physical gap and create the trust necessary for clients to follow your guidance long-term.
This week's challenge: Implement just ONE element of this system and observe how it impacts client engagement. Start small, stay consistent, and watch your remote coaching relationships flourish.
Need help setting up your consultation system?
Book a 1:1 call with our team and we'll help you create a process that converts and retains clients.
Want to dive deeper?
Watch this week's 10 Minute Tips video for a detailed walkthrough of these features in action.
Ready to Transform Your Coaching Business? Take Action Now.
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