Pro Tip: Create a Communication System That Prevents Burnout
Communication can make or break a coaching relationship. Too much leads to coach burnout, too little leads to client dropout. Today, I want to share how to create a sustainable communication system that keeps clients engaged without overwhelming you.
What It Is:
A comprehensive communication management system in CoachRx that combines automated tracking with multiple touch point options to create consistent, meaningful client interactions without burning out.
How to Use It:
Set Up Communication Standards
Define response time expectations
Establish emergency protocols
Create communication boundaries
Set touchpoint goals per client/week
Implement Multiple Communication Channels
Monthly:
Schedule regular consultations
Document detailed check-ins
Track progress discussions
Weekly:
Set up automated check-ins
Configure preferred check-in days
Review and respond to submissions
Daily:
Use quick emoji reactions
Comment on completed workouts
Send brief messages when needed
Record personal video messages
Monitor Engagement
Use touchpoint tracker
Review communication patterns
Adjust frequency as needed
Balance support and independence
Why It Matters:
This system transforms your coaching by:
Preventing coach burnout
Ensuring consistent client contact
Creating clear boundaries
Building client independence
Maintaining professional standards
Improving client retention
Reducing communication anxiety
Need help setting up your consultation system?
Book a 1:1 call with our team and we'll help you create a process that converts and retains clients.
Want to dive deeper?
Watch this week's 10 Minute Tips video for a detailed walkthrough of these features in action.
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